Operations & Business Unit
Michelin
Benchmark on digital innovations for the Michelin Guide
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Background and Needs
The Michelin Guide seeks to better understand and explore an emerging trend in its market with a view to developing a new offering.
Actions and deliverables
Production of a Benchmark highlighting:
- The tech and gastronomy value chain
- Inspiring examples and a comparison of offers from established players
- Market developments and the identification of innovative players
- Recommendations and possible positioning for Michelin
Results
The mission carried out by RaiseLab enabled Michelin to:
- Identify innovative value proposals, particularly abroad
- Understand developments in your value chain and the impact of digital
- Being able to compare the value proposals of existing players
- Draw up an offer and long-term positioning
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