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Background and Needs

The hub of a European bank whose mission is to boost the Group's transformation and continuous development in terms of innovation and digital transformation, seeks to develop measurement tools aimed at managing its global impact at the Group level.

Actions and deliverables

  • Global analysis of the strategy, business and purpose of the Hub
  • Benchmark on impact measurement within similar structures
  • Short-term and Long-Term Recommendations on Ways to Measure Impact

Results

  • 7 Proposed Measurement Methods
  • 5 innovation entities benchmarked on their impact measurement

Raiselab's support allowed the Hub to go beyond the use of traditional performance indicators to measure a long-term and transversal impact on the various actions carried out. At the end of this project, work was started on the Hub's value proposition for the rest of the group.

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